Privacy Policy | Syntax Forge

1. Website Visits (`syntax-forge.com`)

Zero tracking cookies or scripts: This website loads zero external scripts, zero web fonts, and zero Google Analytics or Tag Manager beacons. Your browser makes requests only to syntax-forge.com.
Network edge logs: The site is served as static HTML from Cloudflare Pages. Like any HTTP server, Cloudflare processes standard connection metadata (IP address, TLS handshake, requested URL path, and browser client header) at the network edge for DDoS mitigation and security.
No user accounts: We do not operate a registration database, login system, or newsletter mailing list.

2. Paid Purchases & Merchant of Record Data

When commercial tools are purchased, checkout is processed directly by our Merchant of Record, Polar.sh (backed by Stripe).

Polar.sh collects your email address, billing country (for statutory VAT/sales tax calculation), and payment instrument details in accordance with Polar’s Privacy Policy.
Syntax Forge never sees or stores your raw credit card number or bank details. We receive only the order confirmation record (email address, purchased SKU, and generated license key) required to provide customer support and honor refund requests.
Your download carries its order number, and your license file carries the licensee name given at checkout, as described on the Licensing page. Activation registers a hashed device identifier on this computer and makes no network request. Nothing leaves the machine.

3. Desktop Applications & Command-Line Utilities

Our tools run locally on your machine. Network requests happen only when explicitly required by a feature you invoke (such as checking for updates or processing a user-directed network request). We do not collect background usage analytics, telemetry, or user behavior tracking in our binaries.

4. Contact & Data Rights Requests

The Support form sends an order ID, reply address, subject and description to this site for validation. Order lookup and support mail are not connected yet: messages are not forwarded or stored by the application, and the form returns an unavailable message. The support mailbox is not published. A direct route for data rights requests without an order is still required before launch. Order and billing data held by our Merchant of Record can be viewed and managed through its customer portal.